Whirlpool dishwasher totally dead

Hi, and happy holidays to everyone. As the title states, my two year old whirlpool dishwasher is totally unresponsive, as if being unplugged. This model has the tactile push buttons on the front. Forgot to add that it’s also full of water

Thinks I have checked…

-Breaker didn’t trip and outlet has power.
-Saw no burnt wires underneath but I must say that I did not remove the wire-nuts inside the junction box… just gave them a visual once-over.
-Removed front panel and used Ohm-meter on the door switch. It’s the four-pronged kind and it seems to be good.

I’ve searched around a bit and some info points to the thermal fuse. What else do I need to check? Where is the thermal fuse located?

Thanks in Advance… Mark.

Here are your parts
Replacement parts for WHIRLPOOL DU945PWSS0 Undercounter Dishwasher | AppliancePartsPros.com

Here is the tech sheet
http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208535431.pdf

Fuse is Item 4 in Section 1 on the control board.
If it is blown be sure to use the new harness that comes with the fuse.

If the fuse is OK, check that the unit is getting power from the line. About 8 months ago in the space of a week I had 3 people who had problems where the unit wiring connects to the house wiring re: bad wire nut connections.

[quote=denman;160958]Here are your parts
Replacement parts for WHIRLPOOL DU945PWSS0 Undercounter Dishwasher | AppliancePartsPros.com

Here is the tech sheet
http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208535431.pdf

Fuse is Item 4 in Section 1 on the control board.
If it is blown be sure to use the new harness that comes with the fuse.

If the fuse is OK, check that the unit is getting power from the line. About 8 months ago in the space of a week I had 3 people who had problems where the unit wiring connects to the house wiring re: bad wire nut connections.[/quote]

Thanks for the help. My schematic skills are quite aged. I assume this would be the location of the fuse?

Edit

Looks like the site won’t let me post an image. I was trying to post a pic of the control board in the back of the door. In the upper left corner is where the the tan wire coming from the door switch is split into two plugs. I assume that would be the thermal fuse they are both plugged into? (I’ll check when I get home.) Would it be okay to jumper the connection momentarily just to see if I get any response?

[COLOR=Blue]Would it be okay to jumper the connection momentarily just to see if I get any response?[/COLOR]

Yes this should be OK

[quote=denman;161095][COLOR=blue]Would it be okay to jumper the connection momentarily just to see if I get any response?[/COLOR]

Yes this should be OK[/quote]

I appreciate the help. It was the thermal fuse. When I jumpered the leads and manually activated the door switch, the controls lit up. I have ordered the parts from here. It was available locally but I thought it only right to give my business to the folks than helped me and saved me money in the process.

…Mark…

Thanks for supporting this site and getting back to us.
.
My you and yours have a happy Holiday Season.

Hello,

New here to the website! Mine isn’t dead, it just stops in the middle of the cycle. The door doesn’t appear to close all of the way to activate the sensor in the door latch. What part(s) should I replace?

Thanks!

-Rick

rlacour2010

Is your unit the same model?

It must be closing the door switches as it starts.
What makes you think they are not closing?

Sometimes when it hangs mid cycle it is the timer.
Also could be the heating element. The unit is waiting for the water to come up to a certain temperature. Usually though after some time the unit will continue when the wait time times out.

[QUOTE=denman;631760]rlacour2010

Is your unit the same model?

It must be closing the door switches as it starts.
What makes you think they are not closing?

Sometimes when it hangs mid cycle it is the timer.
Also could be the heating element. The unit is waiting for the water to come up to a certain temperature. Usually though after some time the unit will continue when the wait time times out.[/QUOTE]
Yep, same model. I think it’s the door (or switch) because sometimes we have to hold the door in place to keep the “on” light on.

Here are your parts
Replacement parts for WHIRLPOOL DU945PWSS0 UNDERCOUNTER DISHWASHER | AppliancePartsPros.com

Here is a manual which should be close to your unit.
Whirlpool KD-10 1998 Dishwashers, Servicing and Troubleshooting Service Manual - ApplianceDigest.com

Check the door strike (Item 8 in Section 3).
Check that the door gasket (Item 10 in Section 3) is still pliable. Could be that is has gone hard over the years and is not letting the door close properly.

If the above are OK open up the door and check the door latch.

[QUOTE=denman;632528]Here are your parts
Replacement parts for WHIRLPOOL DU945PWSS0 UNDERCOUNTER DISHWASHER | AppliancePartsPros.com

Here is a manual which should be close to your unit.
Whirlpool KD-10 1998 Dishwashers, Servicing and Troubleshooting Service Manual - ApplianceDigest.com

Check the door strike (Item 8 in Section 3).
Check that the door gasket (Item 10 in Section 3) is still pliable. Could be that is has gone hard over the years and is not letting the door close properly.

If the above are OK open up the door and check the door latch.[/QUOTE]
Thank you, so much, for the help! FYI..The second link that you posted wouldn’t give me access to the manual. I signed-up, but it still wouldn’t give me access.

Happy Holidays!

Go back to the site and try it again, sometimes you have to shut off your browser and then restart it for your login to work.