The washer started to give us some trouble a couple weeks ago. One possible solution from the manual at the time was to redistribute the weight and that worked once or twice.
Now the cycle lights for pots and pans/heated drying/ etc still work, but the Start/resume and Status lights do not.
So the top row of lights and therefore controls don’t work, the bottom row still lights up but the washer itself will not function.
Is this a fried control panel altogether? Is there a reset or fuse system of some sort?
There is a fuse/bi-metal but it kills power to the board so nothing would light up if it was blown.
The usual way to troubleshoot is to check the keypad?panel with a meter (see the tech sheet).
If it checks out OK then replace the control board first.
Still a bit of a crap shot but your odds are better.
You may want to try the following first.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try. Tech Sheet - W10082651 - KUDJ02CRBS3.pdf (250.1 KB)