I have a Whirlpool that will not unlock the controls. It says on the washer to press and hold for 3 seconds but the controls are still locked. I took the top off the unit and you can hear a clicking coming from the timer (AP4560749) if you plug and unplug the washer. None of the controls work, Power just makes the light underneith flash 5 times. Nothing from any other button. Any advise would be helpful.
If the washer is less than 1 year old, don’t do anything and call Whirlpool for the warranty service.
Gene.
[quote=Gene;653915]If the washer is less than 1 year old, don’t do anything and call Whirlpool for the warranty service.
Gene.[/quote]
- called them, it’s 2 days past the warranty.
I would try to talk to a super and push him harder.
Otherwise remove the console and make sure the Controls lock/unlock button is not stuck. Check all other buttons as well.
Here are the breakdown diagrams and Replacement parts for Whirlpool WFW9470WW01 AUTOMATIC WASHER | AppliancePartsPros.com
Gene.
Control lock on…tried un plugging… didn’t work