Can’t remove the ice bin from the freezer door. Push on the release button and the ice bin wont come off. The augur will no longer spin to release ice. Found the Part No. 4322658A repair manual but it does not have this particular problem in it. Any help would be appreciated.
Thanks
Hello rtniehaus. The ice bin may be frozen to the door. Try leaving the door open for a little while and see if the bin comes out. You can use a flashlight to look under the bin and see if you see ice build up. If so, it will need to thaw out before you can remove it. Post your model number please if you need more help. Hope this helps. Model Number Locator
Model # ED5HVAXVI 01
Thanks again, ice bin will still not release from door after thawed.
Hello. The only other thing you can try is to get a hook shaped pick tool. Then go through the opening in the bottom of the ice bucket and manually push the rod over to release the clips from the tabs. This can be very hard to do, but is possible. Hope this helps.
I have a Whirlpool GC5SHEXNS05 and I had the same problem. It was NOT due to ice, but rust.The ice bin would not come off because the rod (part #28) was rusted in the ice bin socket. It eventually came off when I exerted extreme force upward (while pushing in the release). Then the entire rod came up with the ice bin. At this point, I am using WD40 to try to get the rod off. I likely will have to replace the rod bc the corrosion will distort it’s angles and thus the Augar will not turn when a lot of ice is in the bin. I assume the rust was the result of me using water to melt the ice when I was initially trying to get the bin off. I did not complete the progect till weeks later, therefore allowing time for the rust to develop. I hope this helps! I know I feel good that it is finally off!
So I’ve had to use boiling water to melt frozen ice down inside the auger, but mine still works when my bin is full of ice. No matter how much upward force I use, I still can’t remove that frackin ice bin…so frustrating and I’m at my wits end. It’s not the end of the world, but I’d much rather remove the ice bin if it freezes over than have to pour hot water in there to thaw it until it works again. Any suggestions?
Hello bobloblaw. Depending on the model number, the release may be bad and need to be replaced on the ice bucket assembly.
I’ve also got the Whirlpool GC5SHEXNS05. How would I go about replacing the release if I can’t remove the ice bucket?
You will need to thaw out the bucket to remove the bucket from the door. It may require using a pick tool to release the catch.
I have the same problem with the ice bin not releasing to remove it. Have done everything suggested, except using the hook tool (don’t have one–what is it called?). Tried inserting a knife blade flat, but no luck.
I simply want to remove the auger so I can use it as an ice bucket to catch the ice from icemaker. Can’t use the dispenser anyway without it getting frozen up repeatedly and since I can’t get the bin off, I have to thaw everything out completely to make any headway. And the bin still will not release.
What will happen if I remove the screws that are holding in (I presume) the auger - there on the inside of the bin? Would I be able to get the bin off then?
I suppose the manufacturers have learned by now not to put ice dispenser mechanisms in the doors, since they tend to melt a bit when the frig “cycles” and thus clog everything up. I wish I’d had known to research everything about a newfangled frig before buying it.
I actually did this twice - neither time was pretty so I can’t guarantee it will work for you. As best as I can tell the infamous blue button (or tab) on the right side of the bin controls a long blue plastic slider that runs along the back of the bin bottom and is supposed unseat 2 plastic tabs when pushed in (we all know how we’ll that works!). First I pull the blue button (tab) all the way out. Then I slide a long thin piece of metal (in my case a bread knife) in along the back of the bin under the blue plastic slider (which of course being under the bin you can’t see). Then I put upward pressure on the blue slider by pushing down on the knife handle (like a lever). After several attempts (if you are lucky) the right tab will unseat and the bin will be loose but probably not free. At this point I was able to put strong upward pressure while rocking right and left and the back tab gives way (if you are lucky). Obviously plastic is involved and breakage is possible - only attempt if you are ready to take a sledge hammer to it as I have been!
I also have a Whirlpool refrigerator manufactured in 2006. The ice maker works fine and dispenses the ice like it should. However, I cannot get the bin out of the door to put the ice in a cooler. I push the blue button and it feels like it releases on the right side, but not on the left. Did the online chat, and was told I needed a microswitch. Ordered that part, but didn’t think that made sense. When back and did another chat, and was told I need a new bin assembly for $153. Today, I got a response that maybe the door liner is warped. Is this hopeless? It appears this problem was been going on for years. But no one seems to know how to fix it. When the ice fills up and sits, then it freezes and it won’t dispense the ice. But I can’t get the bin out to empty it. Any ideas?
[quote=mwoods1;797800]I have the same problem with the ice bin not releasing to remove it. Have done everything suggested, except using the hook tool (don’t have one–what is it called?). Tried inserting a knife blade flat, but no luck.
I simply want to remove the auger so I can use it as an ice bucket to catch the ice from icemaker. Can’t use the dispenser anyway without it getting frozen up repeatedly and since I can’t get the bin off, I have to thaw everything out completely to make any headway. And the bin still will not release.
What will happen if I remove the screws that are holding in (I presume) the auger - there on the inside of the bin? Would I be able to get the bin off then?
I suppose the manufacturers have learned by now not to put ice dispenser mechanisms in the doors, since they tend to melt a bit when the frig “cycles” and thus clog everything up. I wish I’d had known to research everything about a newfangled frig before buying it.[/quote]
I also have a Whirlpool refrigerator manufactured in 2006. The ice maker works fine and dispenses the ice like it should. However, I cannot get the bin out of the door to put the ice in a cooler. I push the blue button and it feels like it releases on the right side, but not on the left. Did the online chat, and was told I needed a microswitch. Ordered that part, but didn’t think that made sense. Went back and did another chat, and was told I need a new bin assembly for $153. Today, I got a response that maybe the door liner is warped. Is this hopeless? It appears this problem was been going on for years. But no one seems to know how to fix it. When the ice fills up and sits, then it freezes and it won’t dispense the ice. But I can’t get the bin out to empty it. Any ideas?
Problem is ice - Hair drier works like magic!
Hair drier blowing are in opening below the blue “open” button works like magic!
[quote=reago;837649]
Hair drier blowing in the opening below the blue “open” button works like magic!
After going through several suggestions from the company, including the possibility that the door liner was warped ($777), I left the door open on the freezer and used the hair dryer that many suggested, and surprise, it came loose. The trick, I think, is to empty the bin more frequently. I am not a big user of ice and it sits there and over time just freezes up. thanks to everyone for the suggestions.
The hair dryer worked to get one side of the bin free and then rocking and pulling HARD got the other side free and BANG it came free and smacked me in the head. 2 stiches later, I have a new scar on my forehead to go with the motorcycle and automobile scars. Be careful out there folks, appliances can be vicious.
Yes a hair dryer to get ice melted helps because usually there has been melt then it refreezes. Once you get the right side loose, then you get something with a hook and reach under to pull the blue plastic strip tab outward. If you have two people, one can lift up on the bucket and the other can use flashlight and hook.
Once the ice bucket is removed, to FIX the problem so it does not happen again, flip it over. When you push the button in, you can now see it hits a stop on the left. If you cut about a 1/8 of an inch or so back to make the stop farther back the bucket will remove easily but still latch into the door.
I have a new Whirlpool model WRS321SDHZ05. The user guide says remove ice bin by lifting front and pulling out. Mine does not come out. However, if I use one arm to reach underneath and lift the rear if the ice bin, then use the other hand to lift in front and pull, it will slide out.
I think they changed the ice maker assembly design without properly updating user guide. The display item at Lowe’s of the same model did slide out the bin by lifting the front only.