My Whirlpool Cabrio Washer (wtw5500xw) will complete the entire normal wash cycle, but will leave the clothes soaking wet. It seems that it is not completing the final spin cycle, but it is draining (there is no standing water).
If you then do a separate spin and drain cycle, it will complete that cycle properly.
I’ve already installed a new computer, part AP5185369 (W10392998) but nothing changed.
I’m stumped. Thoughts? Suggestions?
Could be a bad rps sensor if it’s a rotor stator that’ a common problem on these units but i can’t promise anything because i’m not at your house diagnosing it. But this i can tell you with affirmation Cabrio’s honestly really really aren’t worth any money putting in. When you fix one thing something else breaks.
This is not a rotor/stator direct drive washer, it’s a VMW belt drive. Get the tech sheet from inside the front of the washer cabinet, place washer in diagnostic mode and check for error codes. There are also varioius diagnostic tests you can do. There should be another number after the XW in the model number, there are 4 different versions of this washer.
Eric
Did you ever get to the bottom of this problem? I have exactly the same symptoms – my Whirlpool Cabrio won’t enter the final spin part of the normal cycles but will do it fine on the dedicated “spin and drain” cycle. Also spins fine in the manual test modes. I’m reluctant to buy a new control unit for my washer if that didn’t help you with yours.
there are a few things to check on these. of course, check the error codes as previously stated. that is a wealth of information. spin the basket, to ensure that is spins freely. if it doesn’t you most likely have something caught between the inner basket and outer tub. next, set to spin; if you hear a clicking from underneath, lean the unit back; remove the plastic pulley cover and check to see if the splutch pulley is loose (the nut is notorious for coming loose). if not it may be the actuator. after all that put into diagnostics (left, right, right, right, left, right) @ done you see errors, @ spin you run calibration(this will clear codes and reset board). good luck
My washer would stop before spin cycle and clothes would be soaking wet but water would be drained out. The washer had a fault code for long drain. I could reset and run drain and spin cycle and it would spin. the pressure sensor measures water level. the pressure sensor was failing. I found a pressure sensor online,but the part needed to be desoldered. I changed the part and my washer now goes through full cycles unattended:) the only other solution would be to replace the controller board for 180$. My fix was 20$
Thank you Maxthedog,
I am having exact same issue. Can you point me in the right direction to get this sensor?
THanks
Jeremy
[QUOTE=JeremyByron;885670]Thank you Maxthedog,
I am having exact same issue. Can you point me in the right direction to get this sensor?
THanks
Jeremy[/QUOTE]
Digikey part number MPVZ4006GW7U-ND
.87 PSI
The board has conformal coating to make it water proof. cut the pins off the old sensor before desoldering(to simplify desoldering. Measure the sensor before ordering and check against the Digikey Part. good luck.
ps I came close to ruining the the board.
[QUOTE=alehde;832352]My Whirlpool Cabrio Washer (wtw5500xw) will complete the entire normal wash cycle, but will leave the clothes soaking wet. It seems that it is not completing the final spin cycle, but it is draining (there is no standing water).
If you then do a separate spin and drain cycle, it will complete that cycle properly.
I’ve already installed a new computer, part AP5185369 (W10392998) but nothing changed.
I’m stumped. Thoughts? Suggestions?[/QUOTE]
I am a do-it-yourselfer and recently fixed my whirlpool cabrio washer. I suggest you run a diagnostic test and get all the error codes then refer to your tech sheet to get the fix for that error. For some reason I video’d my repair. It may help you. Diagnostic mode: https://www.youtube.com/watch?v=MCVLuoE-FhM
or Using the tech sheet and where to find it https://www.youtube.com/watch?v=tm38h37nfHo
Good luck my friend.
misterwaynec is right. You need to try all trouble shooting suggestions before replacing the control board or the pressure sensor.
[QUOTE=misterwaynec;885692]I am a do-it-yourselfer and recently fixed my whirlpool cabrio washer. I suggest you run a diagnostic test and get all the error codes then refer to your tech sheet to get the fix for that error. For some reason I video’d my repair. It may help you. Diagnostic mode: https://www.youtube.com/watch?v=MCVLuoE-FhM
or Using the tech sheet and where to find it https://www.youtube.com/watch?v=tm38h37nfHo
Good luck my friend.[/QUOTE]
Thank you. One of the faults that comes up is F7 E1 (Basket Speed Sensor Fault), which would make sense for my issue. I do the Manual Test Mode for Low Spin and High Spin. The motor engages and basket spins for about 3-4 seconds when the motor disengages and the basket spins freely until stops. It seems that the basket should spin until I manually stop it… do you know if that is correct. I am going to begin the Test #3a and #3b (Drive System -Shifter and Motor).
Thanks!
How can I run a diagnostic test without a diagnostic display?
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i have the same fault code. How did you fix this?
[quote=dg160017;896680]i have the same fault code. How did you fix this?[/quote] Adding details I have the whirlpool wtw5640XW2. works fine when empty. most times running a second spin drain cycle works for normal loads but not always. seems like there may be some springs or sensors that are bad since it works fine when empty but fails under load. Appreciate any thoughts. error code F7E1.
I know I am really late to the forum, but maybe I can help others having the same problem. I retrieved the service manual from under the bleach dispenser on the front panel, and started to attempt to diagnose the problem. I could not believe it was mechanical or something electrical when the spin cycle worked in the drain and spin setting, so I removed the control panel, removed the hose that runs to the water level sensor, and with the help of a syringe type meat injector ran straight white vinegar through the hose to clean the hose and sensor. This has corrected my problem, the machine runs like new not missing a beat, and cost me absolutely nothing but my time and mental stress dealing with the problem and finding a solution.
BTW the code on my machine was, F9E1 too long drain time, and I did also tear the whole drain system apart to ensure it was clean and obstruction free before cleaning the water level hose and sensor.
i set it to slow/low spin and it is working so far.
i set it to slow/low spin and it is working so far.
I have a similar problem but drive motor won’t turn on in diagnostic mode. I hear clicking and sometimes the motor will surge for a second. I ordered a start cap for it hopefully that it.
