Brand:Samsung
Model Number:rfg237aars/xaa (Rev. 03)
Main Symptom:Water won’t stop dispensing
What happens & when: After filling a glass and pulling the glass away the water keeps dispensing (see details in the comment section)
Error Code (if any): na
Parts or tests already tried: see below
Photos / video link:
I have a Samsung refrigerator (see specs above). Last night, I was filling a glass of water and when I removed the glass from the dispenser the water kept flowing. I pushed the dispenser paddle a couple of times thinking maybe it got stuck. No luck, so I turned off the circuit breaker but that did not stop the flow of water from the dispenser either. I couldn’t get at the water shut off valve or the plug (I don’t have the strength to pull of the refrigerator). I also couldn’t shut off the main water to the house so I caught the water in a big bucket for about 4 minutes and it finally stopped. I don’t know if I hit the paddle again but for whatever reason it stopped. I would like to know how to trouble shoot this issue or if you know what parts I need to replace, I would appreciate it. In the meantime, the owners manual states; if the “Ice type” button is pressed the water dispensing mode will be turned of so that is the way I have it now. I don’t plan on touching the ice dispenser or the water dispenser so am I okay to leave the house without worrying about coming back to a flood, right? Thank you for your consideration. Sincerely, Frank