Water and ice not dispensing

Refrigerator & Freezer Repair
1

Brand: GE
Model Number: DFE28JMKFES
Main Symptom: Water and ice not dispensing; autofill works
What happens & when: When you push the bar to get water, it clicks but nothing comes out. Same with ice. However, when you use autofill, water comes out.

Error Code (if any): No code
Parts or tests already tried: tried taking out the circuit board and checked connections, all is well.
Photos / video link:

2

This may sound like a dumb question. When you call for autofill, you still press the same paddle correct? If so, the the control board would be the only factor in the way it operates. The paddle is good, it does not know the difference between manual or auto, the board would be the difference. If the paddle does not have to be pressed for auto, then I would suspect the paddle.

3

No paddle is used for autofill. You just put the container under a sensor and press the button on the display board.

4

And (sorry for the second reply), the paddle replacement part says in the description that it’s for autofill functionality only. And I don’t have any problem with autofill.

5

Then there has to be a problem with the paddle. You are pressing the paddle for manual water. There is water getting to the dispenser because it is there for auto. The only other thing is the control. I still suspect the paddle.

6

Thanks. I just opened the door, held the paddle down, and slowly closed the door. When the door closed, some water came out. Wondering if the wiring that goes through the door to the dispenser is worn and only making an intermittent connection. Am going to try another test using the “door is closed” button when the door is open.