Washer won't agitate and makes loud grinding sound

GE washer
GTW220ACK5WW
GM147599G
Tried to tighten the bolt inside agitater but that didnt work and there is no coupler. The agitater seems loose and stripped or something. Need help getting this fixed
Brand:
Model Number:
Main Symptom:
Wehat happens & when:

Error Code (if any):
Parts or tests already tried:
Photos / video link:

Hi,

Maybe remove the agitator and run the washer to see if the noise is still there and is the shaft the agitator sits on moving back and forth correctly.

If all is good, the problem is likely the agitator itself…


LINK> GE Washer Agitator

jeff sr.