There are 2 issues: 1)The temperature dial is switched 2)It keeps shutting itself off during the cycle.
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Are you sure the filling hoses were not switched?
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Can you be more specific on this problem, please?
Gene.
[quote=Gene;242676]1) Are you sure the filling hoses were not switched?
- Can you be more specific on this problem, please?
Gene.[/quote]
Thanks for your reply.
The filling hoses weren’t switched by us. Could that have happened by some action outside of the house? The cycles starts but then stops. I have to manually restart it. Thanks for your help.
The cold and hot water filling hoses connections to the water inlet valve should be marked on the back panel.
Does the cycle stop at the same point on the timer dial?
Gene.
No. It seems to be random.
How do you restart it?
Are you able to restart it right away or it needs some time to cool down?
Does it make any unusual noise?
Gene.
I pull out the dial, move it forward, push it in, and then it restarts. It doesn’t make any noise, and it doesn’t need time to restart. Thanks again.
As to the shutting off in the cycle, You need to check the lid switch assembly( raise and lower the lid several times, you should be able to hear the switch click everytime. If no clicking noise you will need check the switch and linkage to the lid hinges and actuator on the loading lid.
Water temperature problem could be due to crossed hoses at the faucets or fill valve connections.
If all OK suspect water temperaure switch/control if this unit has auto temp or energy saving control settings. also check the thermistor located on the fill valve.If you have no thermistor on the fill valve, then problem will be in the water temperature control. (this is the most likely water temperature problem).
[QUOTE=Joe / APP Team;243774]As to the shutting off in the cycle, You need to check the lid switch assembly( raise and lower the lid several times, you should be able to hear the switch click everytime. If no clicking noise you will need check the switch and linkage to the lid hinges and actuator on the loading lid.
Water temperature problem could be due to crossed hoses at the faucets or fill valve connections.
If all OK suspect water temperaure switch/control if this unit has auto temp or energy saving control settings. also check the thermistor located on the fill valve.If you have no thermistor on the fill valve, then problem will be in the water temperature control. (this is the most likely water temperature problem).[/QUOTE]
Joe, As I noted earlier, not only are the wash water temps reversed, but the rinse water comes in hot (all rinses are supposed to be cold). For this reason, I think the culprit is the part Whirlpool calls “Thermister, Inlet”, p/n 387606, no. 16 on the WASHER CABINET PARTS diagram. What do you think? (BTW, I am a retired mechanical engineer, for what it’s worth. I just again confirmed that the hoses are correctly connected.)
KeoweeHarry
KeoweeHarry,
The first thing I would do is make sure that the inlet hoses are not switched around.
Gene.
Gene,
That was the first thing I did. I actually switched the hoses. The washer worked OK for one cycle and then came up reversed again. This was over a week ago. Just to be absolutely sure, I pulled out the machine and checked again this morning. The hoses are connected correctly.
Harry
Harry,
That’s what I found:
The part which Whirlpool called “Thermistor, inlet” is actually just Vacuum break or inlet. It is pretty simple mechanical part (piece of plastic) while any thermistor should have at least two electric terminals. So it has nothing to do with thermistors. Whirlpool, in many cases, is very strange with part names.
This washer does have a thermistor which is a part of the water inlet valve. It’s not very clear on the picture, but there are two extra terminals on the valve outlet. I could not find normal values for it’s resistance, but measuring it can lead you in right directions at least is it’s open or shorted. If it’s not, replace the water temperature switch.
Here are the breakdown diagrams and Replacement parts for WHIRLPOOL WET3300SQ2 WASHER/DRYER LAUNDRY SYSTEM | AppliancePartsPros.com
Gene.
[quote=Gene;608178]Harry,
That’s what I found:
The part which Whirlpool called “Thermistor, inlet” is actually just Vacuum break or inlet. It is pretty simple mechanical part (piece of plastic) while any thermistor should have at least two electric terminals. So it has nothing to do with thermistors. Whirlpool, in many cases, is very strange with part names.
This washer does have a thermistor which is a part of the water inlet valve. It’s not very clear on the picture, but there are two extra terminals on the valve outlet. I could not find normal values for it’s resistance, but measuring it can lead you in right directions at least is it’s open or shorted. If it’s not, replace the water temperature switch.
Here are the breakdown diagrams and Replacement parts for WHIRLPOOL WET3300SQ2 WASHER/DRYER LAUNDRY SYSTEM | AppliancePartsPros.com
Gene.[/quote]
Harry,
Here’s the short version. As the resistance of the thermistor changes, based on the water temp. selected, and the water temp. of the water passing over the thermistor, the readings are transmitted to the printed circuit board inside the water temperature switch. Based on the resistance, the PCB activates or deactivates power out to the fill valve solenoids as needed, to attempt to reach the “target” temperature based on the water temp. selected.
There are instances, where extreme water temperatures ( cold in the northern areas and hot in the southern climates) can disrupt the valve / thermistor operation. Like Gene said, check the resistance of the thermistor on the valve, if there is no resistance, replace the valve, if there is a resistance reading, replace the water temperature switch.
Thanks and Good Luck,
Many thanks to Gene and Joe and all,
A & E Factory Service came today and replaced the Water Temperature Selector Switch. This corrected the problem. So much for my trying to guess from the parts list. Thus your second (after suspecting the hoses were reversed) suggestion was the answer. Again, thanks,
Harry
[quote=KeoweeHarry;610087]Many thanks to Gene and Joe and all,
A & E Factory Service came today and replaced the Water Temperature Selector Switch. This corrected the problem. So much for my trying to guess from the parts list. Thus your second (after suspecting the hoses were reversed) suggestion was the answer. Again, thanks,
Harry[/quote]
Harry,
You’re welcome.
It was our pleasure to assist, we’re glad things went well.
Good Luck,
