I bought the Whirlpool Ultimate Care II at Sears in Morelia, MI, Mexico.
Yesterday, I did a heavy load of pet blankets, then ran an empty load to rinse away animal hair. During the first filling of the empty run, the water just kept filling. When I went into the room, there was water all over the floor, the machine was agitating, but was filling with water. I pressed the button to turn it off, but the water kept filling. I turned off the water valve and then left it full for the night and focused on the floor.
Today, I kept the valve off and turned the switch to dump the water, which it did. Then I turned the water level to low and started the machine again. When I got back to it, it was over half full, much higher than the low setting. I released the water again and am turning to you.
I would really rather not have to buy a new machine in December… Thanks in advance for your help.