W11449841 does not work with my rotor assembly

Brand: Maytag
Model Number:MVW7232HCO
Main Symptom: gearcase doesn’t work with my rotor assembly
What happens & when: doesn’t match up

Error Code (if any):
Parts or tests already tried:
Photos / video link:

Order number 17221053

I ordered w11449841 transmission for my Maytag washer model MVW7232HCO and serial CA0100110

The part number on my box matches the part number I ordered Liz

Everything bolted up like it should but when I tried to install my rotor assembly the splines are to small on the new transmission. The part number on my rotor assembly is W10006482.
I’m not sure if I got the wrong part in my box or if there was an update to the part.

The splines on my rotor assembly is around .67” and the splines on the new transmission is much smaller.

Well according to all our info you ordered the correct transmission and your rotor part number is correct for your model. I’m going to pass this up the chain a little it may have been a misship

Ok what do I need to do next to get this resolved?

They should be contacting you soon, but I will check on it

I sent him an email the other day from CS@appliancepartspros.com. So just tell him to search his email for that message - it may have gone to his spam folder. I sent it to the email address on his order rmz951@yahoo.com