The drain cup under my freezer is overflowing, the water is not evaporating
Does it have a condenser fan motor? Is it running? can you provide a model number?
Model fffh20f2qwc
The freezer is definitely running and the black round piece next to the drip cup is definitely hot. The water in the cup is also hot
Hi,
Just a couple of thoughts…
The actual defrost pan on the side of the compressor is overflowing?
If yes, check the door and door gasket for any air leaks which could cause excess frost and excess defrost water.
The heat from the compressor is suppose to evaporate that defrost water and make it disappear.
Sometimes the thermal mastic can dry out and not transfer the heat from the compressor to the pan. This can be replaced.
LINK> Tube of Thermal Mastic
Jeff sr.