U-line wine cooler

Wine cooler will not cool. Coil is clean. Fan works. Compressor runs and gets warm after awhile. Neither copper line from the compressor gets hot or cold. Does a bad compressor run (or hum) if it is bad, or is this a pretty good indication that it only needs charging?

U-Line can be reached at U-Line Service - Welcome to U-LINE Service , OnlineService@U-Line.com or 1-800-779-2547 , if the compressor is running and you have no frost on the cooling plate and the condenser is cool, it’s most likely the system is low on gas and there’s a leak somewhere. If this is the case, there is a five year warranty covering the repair, reach out to U-Line for help.

Other possibilities are a restriction in the system or a non-pumping compressor which is very, very rare.