Troubleshooting a Whirlpool duet dryer

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**Brand:**Whirlpool

Model Number:GEW9250PW0
Main Symptom:Control On button doesn’t seem to do anything but button seems fine in diagnostics mode
What happens & when:

Error Code (if any):
Parts or tests already tried:
Photos / video link:

It sounds like the user interface control has failed. Since it’s still able to enter diagnostic mode, we know it’s receiving the proper voltage. And with the power button functioning only in diagnostic mode, that really confirms the interface itself is the problem. Replacing the user interface control should take care of it. Unfortunately, it looks like the manufacturer discontinued the part and it is no longer available. WP8558753 User Interface (Platinum) | Genuine Whirlpool OEM In Stock