Tri temp water dispenser not cooling

Refrigerator & Freezer Repair
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1

I have a tri temp 5 gallon water dispenser that is not cooling the water, or the small fridge compartment below.

what i know:
-hot water dispenses just fine and measures 165F.
-room temp water also just fine and around 73F
-cold water is the same temp as room temp
-condenser on back of unit has surface temp on the top of 76F while on the bottom is 72F
-compressor runs, and will not shut off. after running for about 1/2 hour compressor surface temp is 137F and climbing.
-the typical “water drippng” noise can be heard from the compressor area.

any help where to start would be great! thanks!

2

Sorry but it sounds like the unit is toast.

Since the compressor runs but you do not get any cooling, it is a sealed system problem.
This would be an expensive repair.
Probably a lot more than what the unit is worth.

Also trying to find a place that sells any internal parts would be very difficult, at least I cannot find one.