Our Thermador duel fuel range model #RDDS30VRS ser.#FD30200005 was just diagnosed by a repair technician (who works for a new appliance retail store) as having a bad main control board part#486752. The burners and broiler all still work fine, only the oven is not working. The technician recommended buying a new range (which is expensive). I have found that if I remove the control board, I can send it to a service for rebuilding (for a reasonable price).
How difficult is it to get to and remove this board, and then re-install after the rebuilt board comes back? I am a fairly handy guy. I’m not intimated by shutting off gas and power and unscrewing stuff to get to it. I’m just concerned if there is the potential of having to remove something that might be seized, and breaking it in the process.
Also, are rebuilt boards considered reliable? Any experience out there with installing rebut control boards?
Finally, would someone be able to direct me to a diagram/instructions on getting to and removing the control board. I called Thermador, and they will not release their diagrams to consumers, only authorized service people.
I have exactly the same issue with a Dual fuel slide in range
Thermador RDS30 SS that is 10 yrs old. I am hoping to get the answer here or will have to contact Theramdor I suppose. I have never had an appliance that could not be repaired and I spent more money on this than most.
This whole experience has been upsetting.
cut off power. open oven door. the bottom of the glass frame should have a couple of screws to remove on each side. the glass frame should slide down and come off. remove the knobs. the glass will tilt out from the bottom. BE CAREFUL WITH GLASS, YOU CAN’T GET ANOTHER ONE. this will give you access to control, ie clock. I have had good experience with having the control rebuilt. it is doubtful you can get a new one anyway.
Thanks so much. I did find a place that rebuilds and I did find a place that no longer rebuilds but has new ones for 400+. I am going to give the rebuild a whirl. I will take pictures before removal so I remember how to do it. Is it a matter of unplugging things from the board, like on a PC motherboard?
these boards will have some plug on wires so make sure you make yourself a correct diagram. wires will be numbered and the board will have writing at each post. if you have problems, i can send you a wiring diagram. good luck
I removed the glass, it slid down and came off. Now I am faced with a metal area and the control area is sitting there with a foil line across the bottom.
I am not sure how much farther I have to go to get this control panel off.
sorry. the metal plate is screwed down. remove the screws holding the plate to the range frame and lift out from bottom. then clock can be removed. the foil at the clock needs to be put back on as it protects the face from heat.
Thanks. I struggled with it and saw 2 screws on the side with a bracket of sorts that finally released the shield. Then removing the wires was a horror. 2 were almost soldered they were so tight. one of the metal pieces got loose and another pulled right out. The lady I spoke to at ************************ was reassuring that that would be ok. I even scratched the front and she may have a piece to fix that, we shall see. The struggle with this thing was insane. Do repair folks use a tool to pull these wires off?
I have always used people to fix things as I feel it’s safer etc but this being out of stock put me here.
Not gonna lie, I was very stressed.
I have a microwave whose display died ( sharp [COLOR=#FF0000] over counter R-1214 [/COLOR][COLOR=#FF0000][COLOR=Black]),
I thought if this is easy, I may look into that as it is too old to fix by a shop. Now I dunno ;=)[/COLOR][/COLOR][COLOR=#FF0000]
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If this all assembles back[/COLOR][COLOR=#FF0000] [/COLOR][COLOR=Black]and works, I will be so happy.[/COLOR][COLOR=#FF0000]
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Thermador has beenunhelpful and I am done with them forever.[/COLOR][B][COLOR=#FF0000]
[/COLOR][/B][COLOR=Black]I am going to have to find out who has the most reliable slide in 30 inch gas range in case this does not work out.[/COLOR][B][COLOR=#FF0000]
I cannot thank YOU enough for your help!
[COLOR=Black]I may be back at reassembly time…Dorothy[/COLOR]
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Today I had a 2nd tech company come and guess what? The first tech who refused to recheck the element after the rebuilt control board was in left a wire off of the element. Tech today connected it and voila’ lit right up.
So I had to pay 170.00 for the errors of the first guy.
At least I was able to replace the control board and know I did it ok.
Thanks again
Update: Hi again,
The gas burner issue was killing me so I undid everything and I
realized that I had the black wires incorrect. I fixed that and I gave
the ignition back and flame on all 4 burners.
Alas I still have no oven element lighting up. Broiler and convect fan are ok.
At least I have a stove stop again and I guess it’s additional info
for you that on this range the black wires ( not the fabric one ) need
to be correct. In case anyone runs into that gas burners issue.
So…I have literally come full circle and have a replacement control element and no oven element working.
===== old message ====
Well I went on vacation after removing it. Cut power to it so the kids used a match to light the burners. Only the 2 right burners worked. I recall that happened during hurricane Sandy too.
Control panel got repaired and I had a hard time getting it back in today …horrid actually… I followed all the wire diagrams from the manual and my photos.
Turned on the electric and immediately saw that the clock was much brighter.
But now the oven still does not work and now the burners up top do not go on without a match. It’s like they have no electric. No clicking or anything but the gas flows to the right front and back burners.
So I am actually worse off than before. So sorry I ever started this.
It seemed straightforward but getting that control panel and metal shield back on was a misery and a half.
Dorothy, we have a similar range and the same control panel - it has been repaired a few times and we are still having issues. You mentioned a source to buy a new board; if you (or anyone reading this) can provide that referral it would be very helpful. Thanks!
Josh
Hi,
Yes I had excellent service from a company I cannot post the name of.
Not sure if you can email me from here or send a message.
I cannot express how helpful they were. The Laboratory Manager held my hand and worked with me in email and everything was perfect from their end. A local company caused me a delay by not connecting the broiler element, but thanks to Daniel, we figured it all out. The control panel was a perfect replacement.
Hi, I have a Thermador RDSS30 with the same defective control panel issue. Display is un-readable and oven temp button sticking. I did not see the information on the shop that repaired the board. Is anyone able to provide details on how I can either get a replacement part or send the board to be repaired? This stove is in a rental unit and I really need to get this fixed before the first renters come in in a couple of weeks. One tech that my father talked to said get a new stove…but this is crazy as everything on this dual range works great and it just needs the display repaired. Appreciate any help that you can provide. Thanks!! - Tim
Dorothy - my email is timh_brewing@yahoo.com. Thanks so much! I am anticipating seeing the screws on the bottom of the glass panel when I open the over door and hoping the removal is as straight forward as it seems here. - Tim
Here is a picture of the wire connections. This may be a little late, but it may help other owners of this range who want to fix this nice range to keep it going. I came across this forum when I was searching for a 486752 controller. No one has it anymore. The only option is to have it repaired. There are at least 3 companies who offer such service.
One thing I came across that many owners ran into when I was searching through the web, the 4 brass venturi tubes that hold down the cook top can seize up making it impossible to get inside to fix anything. A few years ago, I had to replace the spark module. Two of the venturi tubes seized up. One of them turned with the bottom piece. cutting the gas tubing. The only way to remove the venturi tube is to drill it out with a 3/4" titanium drill bit with a little cutting oil. I had to do this to 2 during that time. Got all the replacement parts from Appliancepartspros.
I just had a control module problem. I tried to remove it to send out for repair, but one of the 3 venturi tubes seized up. It also cut the gas tubing when the bottom piece turned also. I had to drill that one out. Repair guys would probably tell you to get a new range.
To prevent them from seizing up again, this time I use some high temperature (up to 1600F) anti-seize on the thread before putting them back together.
As many have noted, the control board is no longer made. You have to send in your old one to a board repair shop. There are many that do this, but circuit board medics .com appears to be one of the more reliable places to have your board repaired.