Oven no longer works but the stove top does. Display works. We’re told it could be the switch membrane…is there any way to test that? Thank you!
Here are your parts
Replacement parts for WHIRLPOOL KESC307HBL6 RANGE | AppliancePartsPros.com
See the attachment for the tech sheet
And here is a service manual
http://appliancedigest.com/index.php?/files/file/242-whirlpool-kac-34-kitchenaid-self-cleaning-slide-in-electric-range-service-manual/
You have to join the site to download the manual but it is free and this is a very good site for manuals and other info for the appliance repair DIYer.
These units are a pain to troubleshoot as there is no real way to check the keyboard and control electronics.
Try removing power from the unit fo 5 minutes or so to see if it will reset.
Unplug it and open it up and clean/check the connections between the different components.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
On these keypads pay special attention to any ground straps/wires.
KESC307.pdf (212.4 KB)
Thank you, thank you, thank you!! Great help! It turned out that just doing the reset by disconnecting the power for a few minutes worked. I should have known to try that since all computers need a reset at one time or another. But, I am so pleased with the detail of everything to try. Thank you again!!
You are welcome
Glad to hear it worked out for you.