Split in Magtag washer door seal

The seal on my Maytag washer door, has a small split in it. Even after cleaning the seal, presoaking the towels, using Borax with my detergent I find that my towels are still musty. Is the split causing the odor?

Just wondering if I need to replace the door seal or use Affresh.

Thanks for your help.

I don’t think so. These Neptune models are plagued by mildew. They supposedly fixed the problem with your model, but no one believes they did.

Replacing the seal should help.

Thanks for your help!