both sides not cooling
elloyd1 the refrigerator is running but not cooling or freezing
Hi.
In order to help you we need a complete model number of your refrigerator. If it’s a Frigidaire it should be located in the fresh food section on the ceiling in the front. I also need you to open the rear access panel and check if the compressor is actually running. It should make a bit of a humming sound and slightly vibrate.
Please let me know what did you find out.
Tank you,
Simon.