SHV78CM3N/28 no error codes, loud operations, weak cleaning

Dishwasher Repair
1

Brand: Bosch
Model Number: SCH78CM3N/28
Main Symptom: not cleaning fully and loud
What happens & when: Found a .5” inch chopstick tip in the drain pump area. Machine is very loud now at the beginning and does a terrible job cleaning. Detergent pods are used all the way. https://youtube.com/shorts/S5wfYBpyz1Y?si=xl8FBDpXT0pk3om7

Error Code (if any): none
Parts or tests already tried:cleaned out all debris
Photos / video link:

2

Thanks for the video, if that is the sound it makes during the wash cycle, there is something rubbing against the impeller. You would need to remove it and clean it out, here is link to a video that may help. Your model may be a little different but this gives you a good idea how to do it. 12008381 Dishwasher Circulation Pump And Heater Assembly | Genuine Bosch OEM In Stock

3

Thanks, I removed the pump and the impeller is in two pieces which I think is the problem. Please see photo. @DavidP_APP_Team

IMG_0003
IMG_00031920×2560 859 KB

4

The piece on the right should be what is called the guide wheel of the pump housing and it is designed to be separate from the impeller as seen in this image. However, the impeller looks like it may have rubbed down on the bottom edge in the picture you provided. If this is the case, the impeller has probably become off center which will cause the issues you are experiencing.