Brand: Samsung Model Number: wf45n5300aw/us Main Symptom: ub error What happens & when: rinse & spin cycle
Error Code (if any): UB
Parts or tests already tried: ran re-calibration
Photos / video link:
Tried the above.. thinking that the loud washing machine (no clunks, just loud when spinning) may be a result of it not being an 18 year old machine, but of slowly failing shocks. Keeps trying to run at around 7 minutes , resets the time, 7 minutes, then kicks off the ub error. Do I buy 4 shocks - how would I tell if it’s just one? No other rattles or noises like crunchy noises. When I push the tub down I get really no play. But I thought I read that this is not a definitive test because the shocks aren’t under load. Oh, this ub error happens with one of my wife’s blouses or several towels .. so the weight doesn’t seem to matter. Am I correct in this diagnosis? Anything else I should elminate? I don’t think it’s the spider thingy.. thanks!
Thanks for the reply. I’ll have to open it up to replace the shocks regardless - is that correct? When I spin the tub it’s smooth and I don’t hear any rattles.. When I pull it toward the open door, it has a touch of give but to me it seems like a normal amount of play. Can you point me at a procedure to check the spider or bearings without visual inspection of the rear of the tub? What would I be looking for anyway? If I need to visually inspect, how do I do so? Thanks!
Yes you would need to open it to change the shocks but the play front to back should not really happen. To check the spider and bearings you will need to disassemble the tub assembly. This will require pulling the tub from the unit.