Samsung top loader washer making me crazy

Brand: Samsung

Model Number: WA50R5200AW/US - 03
Main Symptom: unbalanced, cracking sides
What happens & when: Washer keeps going out of balance. It’s on level ground and checked frequently. I have replaced the suspension rods and recalibrated it a month ago. It was working great for 3.5 weeks. It started going out of balance so bad that it’s starting to crack the frame under lid. Now it sounds like it’s rubbing the side walls when it does spin level . I have done small, medium and large loads all the same result

Error Code (if any): UB
Parts or tests already tried: suspension rods and recalibration
Photos / video link:

Check and ensure the inner tub is secure and in place, and the tub nut is tight. Also, check the tub balance ring for any damage.
https://www.appliancepartspros.com/

Thank you very much!

Hi! Do you have pictures of the cracking? I’m having the same issue and I they’re not honoring the warranty saying that it’s inadequate manipulation.

Do you have the part # for the tub balance ring?

the corner with the missing piece is the left

The part number link to the balance ring is: DC97-21552A Assy Balancer;A2 Pjt,Wa54r7200a*,Wa50r54 | Genuine Samsung OEM In Stock
Unfortunately, the manufacturer has discontinued this part, and it is No Longer Available. Sorry for the inconvenience.

The top cover part number is: DC63-02343B Washer Top Cover Assembly | Genuine Samsung OEM In Stock

Update: I have leveled the washer, calibrated it, changed the suspension rods twice and it still spins out of balance. I really have no idea what to do. its so aggravating. Rather I do small loads or hevier, i have to adjust the clothing a million times to finally get it to spin level. Please help.

Unfortunately, with some of the parts no longer available, and others damaged, I am not sure there is much left to do to this machine short of a replacement. Sorry for the inconvenience.