Brand:Samsung
Model Number:RF32CG5400SR/AA
Main Symptom:Not Cooling Enough
What happens & when:Fridge/freezer get cool but not cold enough to store food.
Error Code (if any):C68 on fridge, RD-306 AND PRP-101 on the Samsung Smart Things app
Parts or tests already tried:The fridge has been working great but towards the end of last week it stopping staying as cold as it has been. The circuit board shows the LED to be red and solid. Compressor etc seems to be working like it should. I cleaned the condenser coils for good measure but nothing. It cools but does not get as cold as it should. I took the cover off of the evaporator coil inside the freezer(where mine is located) and no ice build up just alittle bit of frost along one of the lines. I poured water down the drain tube and it is clear. The blend door seems to be working like it should and the fans are all turning on. Also none of the ice makers are making ice like they are not even filling with water unless I touch the reset buttons. I am getting code C68 flashing but goes away when I unplug the fridge. Also I am getting codes RD-306 and PRP-101 on the samsung smart things app. I’ve been told different things from the fill tube heater is bad to an issue with the blend door or there is blockage(which there is none). On the control panel inside the fridge it shows the fridge temp to be at 34 degrees but when I shoot my thermometer laser on the inside it shows the temp to be ranging from 40-60 degrees, and the freezer shows to be -8 degrees but when I check it the meter shows the temp to be ranging from 30-50 degrees. I really need help i have called 3 different repair services in my area and either they go well this is what’s wrong with it and doesnt want to come look at it or I made an appointment for one to come to my house and then never showed or called.
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