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Brand:Samsung
Model Number:RF28R6201SG/AA REV51
Main Symptom: Icemaker not making ice
What happens & when:
Error Code (if any): NA
Parts or tests already tried: Icemaker has been replaced 3 times with new OEM icemaker
Photos / video link:
First time the icemaker was not making ice, underneath the icemaker was a lot of ice frozen.
So I ordered new OEM samsung icemaker, & the water valve with the housing filter, I installed it, then no ice was being made, after a few days still not making ice, so I pushed the reset button, nothing happened.
So I ordered another new OEM samsung icemaker, thinking that the icemaker was defective.
The new icemaker came, I installed it, I waited for a few days still did not make ice, so I pushed the reset button, then the ice dropped into the tray.
So I thought this fixed the problem. But after the 2nd day, it was still not making ice.
I reset the icemaker again, it dumped more ice into the tray. So it only worked when done manually using the reset button.
I called again to order yet another new OEM icemaker, when I called this time I was asked is the ice dispenser working at the door, It would drop ice from the door.
So they sent another icemaker out, Installed this icemaker on Saturday
as of today, tuesday 430pm, still no ice is being made.
I hit the reset button, and nothing happened.
PLEASE can you advise me what else I can do, I do not want to keep ordering new icemakers, because I feel maybe they had a batch of defective ones, I am not sure what else can be going on.
