Ruining clothes

Dryer Repair
1

The past month thin items are getting stuck in either 1 of the 2 holes at the top of the dryer closer to the door. Sometimes things get stuck in both of these holes. When you pull out the item it leaves a nice hole in the fabric, of course it is happening to nice clothes, couldn’t be a sock or anything. What do I need to do to fix this and parts? I have done a search here and similar problems seem to be getting different answers so I am a little confused!

Thanks

2

any help???

3

Where are those holes? Are they in the drum support bearing (#313 on the diagram) or somewhere else? Can you refer to the diagram?

Here are the breakdown diagrams and Replacement parts for General Electric DBVH512EF0WW Electric dryer | AppliancePartsPros.com

Gene.

4

Thanks for any help you can give, looking at the diagram it looks like it would be the parts listed “front panel diagram” then clicking on that it’s something like part 313. I looked in there(hard to see because of where it’s at) but it’s right above the light bulb,(open the door, and it’s kind of located up towards the front of the dryer on the top directly above the light bulb) there is a seam and then these 2 holes where clothes are getting caught. If I leave the piece of clothing in the hole and start the dyer it doesn’t turn with the drum, so whatever part it is is stationary. Did that make any sense?

5

This part is the drum support bearing assembly which I did mention in the previous post. You have to take the dryer apart (the instructions are attached) and replace all four slides. Also inspect the drum support itself. Maybe it has to be replaced too.

  • The white slide (two needed) [PART]AP2041815[/PART]

  • The dark slide (two needed) [PART]AP631382[/PART]

  • The drum support bearing assy [PART]AP4297334[/PART]

Gene.
Top panel removal.pdf (118.0 KB)
Control panel removal.pdf (93.5 KB)
Front panel removal.pdf (142.7 KB)
Drum support bearing and slides removal.pdf (161.6 KB)

6

Thanks so much, I am printing this all off now… do you have a part number for the actual drum support? I didn’t see a part just labeled drum support but maybe I missed it in the diagrams. Is this something that would be best to replace even if it looks ok to the ********** eye??

7

or when you say I may have to replace the drum support also is that the drum support bearing that you included with the part number?

8

[QUOTE=luvmyfam77;433467]or when you say I may have to replace the drum support also is that the drum support bearing that you included with the part number?[/QUOTE]

Yes, it is. It would not hurt to replace it as well.

Gene.

9

Just wanted to come here and say thanks for your help, you were right on with what the problem was. We fixed it a couple weeks ago and have had no issues since! I am glad you told me about the bearing assembly and how it wouldn’t hurt to replace it, when we opened it up the old bearing assembly was basically in pieces it just fell apart in my hands and the glides were completely gone except for one that was 1/2 there, no sign of the others that is how worn they were. Thanks again, saved us a lot of $$ by ordering through your links and giving us the advice on how to fix it ourselves!

10

You are welcome. I’m glad it’s up and running.

Thank you for your feedback.

Gene.