Roper won't spin

Washer Repair
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1

Hi-
I have a Roper washer that has worked great for the 8 years I’ve had this house but it just stopped working. The water fills and drains fine, and the lid switch is fine but the spindle will not turn and the spin cycle won’t work.

I cannot find a model # on the machine but I can tell you its a top loading 24"wide machine. Tell me where to look for the model # and I’ll look it up but it doesn’t seem to be on the stickers on the back.

Any clues as to the problem? I’d love to fix it over replacing it if possible!
thanks in advance!
fred

2

Can you hear the motor running or humming at all? Look under lid for model number. Can’t be of much help without it.

Eric

3

AHA! I found the model # under the lid- it is a Roper Model # RAB4232DW0

I do hear the motor humming, just no movement. The lid switch seems to work, and it fills and empties fine. From what I’ve seen on the forums here it sounds like I may need to replace either the coupling or the belts? Any advice?

4

Roper Model # RAB4232DW0

I do hear the motor humming, just no movement. The lid switch seems to work, and it fills and empties fine. From what I’ve seen on the forums here it sounds like I may need to replace either the coupling or the belts? Any advice?

5

Yes, sounds like the motor coupler may be bad. There are no belts.

Whirlpool 285753A Whirlpool Direct Drive Washer Motor Coupling - AppliancePartsPros.com

Eric

6

Thanks! I have ordered the part!

7

Hi- So the new coupler worked great and the installation video was very helpful. Only now, two weeks later it has started making a god awful noise on the spin cycle of metal rubbing- listen here:
https://drive.google.com/file/d/0B946MVYOjWAJaWFRb2xzYnczMDlIMEQ2TFV3dE9SVC1ybkR3/edit?usp=sharing

Any advice?

8

Post your video on youtube.

Eric

9

Its a sound file so it won’t go on Youtube- hopefully this share is more accessible- you should be able to listen to it from a browser:
https://www.dropbox.com/s/866ghk45ufyfsd1/Washing%20Machine%20Noise.m4a

10

Here is the Youtube video: Washing machine noise - YouTube

I called and the person on the phone suggested this could be a bearing but it doesn’t sound like there to me. Advice?

11

Sounds like something got between the tubs. Does tub spin at normal speed? Operate with lid open and lid switch actuated manually. Hold tub from spinning and then start spin mode. Same noise while holding tub? Only do this briefly and be careful, if clutch doesn’t slip, you won’t be able to hold it.

Eric

12

I think you’re right about something between the tub and the inner barrel. Holding the inner barrel it doesn’t make the noise. How do I remove the inner barrel to check- remove the bolt from the center spindle and pull it out?

13

The bolt under the agitator cap only holds the agitator on. After removing the agitator, you will need a spanner wrench to remove the tub nut. These can be difficult to remove especially on such an old model. Sometimes they have to be cut off. Then you have the problem of pulling the tub, after removing tub cover ring, which again with such an old model, can be VERY difficult. It should just lift out but the drive block can get welded by corrosion to the tub and spin tube.

http://www.appliancepartspros.com/pro-spanner-wrench-tj90tb123a-ap4503397.html

Eric