I haven’t seen this question before. I can’t get the rinse agent (Jet Dry) to go into the dispenser. It just sits there in the top and doesn’t go any further. The gage says it’s empty. I tried running the dishwasher with the cap off and 2 cups of vinegar inside, but no change. Thanks!
A model number may be useful here.
Find your model number - AppliancePartsPros.com
It’s a W10431032A
Sorry but I cannot find any info on the given model number.
I tried here, Whirlpool and Sears with no luck.
If this is not a USA model I probably will not be able to find any info.
Are you sure that the number you gave is not the part number for the manual?
All I can suggest is that you look into the dis penser and see if there is some type of valve or a clogged filter that is preventing you from filling it.
If it is a valve try pushing it down or pulling it up to see if it will let the rinse aid in.
Thanks Denman,
Let’s try this one: WDF530PAYT6.
Here is the manual.
http://www.whirlpool.com/digitalassets/MLPDF/User%20Instructions%20-%20W10596244.pdf
Try turning the dispense volume (page 7) with a screwdriver to different settings.
Also check that the holes are clear.