refrigerator temp much colder than setting

my refrigerator is running colder than it should.

I have the temperature set to the factory recommended settings( freezer at 0 degrees and refrigerator a 37 degrees) yet the freezer is usually at -1 & -2 degrees and the refrigerator at 32 degrees.

I increased the temperature setting for both the freezer and the refrigerator to see if it would level out, the refrigerator is went even lower to 29 degrees and the freezer at -3 degrees. this was as of last night.

This morning I had water everywhere inside the refrigerator, has to shut off the water inlet. the refrigerator temp was at 50 degrees, the freezer at 15%.

It sounds like something is running, not sure if what i hear is the compressor or the fan or both.

It seems to be putting out some what cool air.

Where do I Start trouble shooting?

Hi.

First pull out the refrigerator, remove the lower access panel and check if the compressor and condenser fan next to it are running. Compressor should slightly vibrate and be kind of hot.
Then check if the fans inside both compartments are running.
Next, go to the freezer and remove the rear cover panel to access the evaporator coil. The coil should have frost covering it evenly, but not packed with snow.
Please, let me know what you will find out.

Here are the breakdown diagrams and parts list for your refrigerator:

[MODEL]PSS26NGPAWW[/MODEL]

Thank you,

Simon.