Thanks to Gene on this board I think I correctly identified a bad control board on my double whirlpool oven. I removed the old one and most of the connectors are simple. However, the ribbon cable from the keypad is delicate and has no connector. The connector receptacle on the control board has a tab on each side. I’m assuming these tabs open the pin connectors inside the connector body to allow the ribbon cable to be easily inserted and then tighten when the tabs are released.
However, whether I press down or press the tabs together towards the connector body, I see no movement in the connect pin connections inside the connector.
I am afraid to force the ribbon cable in as I might damage the frail ribbon cable and then I would need to buy the keypad replacement.
Any ideas on how to properly insert the ribbon cable from the keypad into the control board? Thanks
The little black frame on top of the connector should come up to release the ribbon cable. It should be in the upper position while you inset the ribbon cable into the connector. The ribbon cable has to go all the way into the connector to provide full and reliable connection. After you finish it, the locking frame should be pushed in.
Thanks Gene. Got the control board and the ribbon cable in, powered up the oven and the error codes are gone. However, not all of the buttons are responding so I am thinking that there might be some settings required when you plug in a brand new control board. Is there a service manual or somewhere you can point me to get the control board configured properly? Thanks in advance.
Thanks Gene but I think I need a service call as I am still seeing problems with the panel and display. I live in Ladera Ranch (south OC). What number do I call for your service? Thanks
Whirlpool Double Oven Wall unit black model no. GBD307PDS10. Oven would beep and LED screen would go blank. Came back on in a couple of days and went out again. Ordered control board from Whirlpool’s supplier ************** part # W10406070. Everything connected except for ribbon connector. Connector is different and reading the forum looks like the ribbon cable may be different. Whirlpool and the supplier are no help.
Thanks for the quick reply. It’s not the ribbon cable that is different. It’s the ribbon cable connector on the new control board that is different. The ribbon cable comes from the key pad assembly. That’s what I’m not sure if I need to order now that the connector is different on the control board.
Yes, I did try to plug in the ribbon cable to the new control board. It never seated and popped right out. Also, and I know it’s hard to tell by the pictures, but the ribbon cable connector on the new board is different.
The 1st picture is the ribbon connector for the old control board, the 2nd picture is the top part of the original ribbon cable connector and the 3rd the new board. The top of the ribbon connector had two tabs at each end that would seat and snap in place. The connector on the new board does not have that and the new board did not come with that piece.
I don’t know if it is a matter of finding the correct top part of the ribbon connector that would work with the new board. Or will I have to get a new control panel assembly w/membrane switch (key pad).
Re: Ribbon connection from Control Panel to Board. OMG! I even had a professional repairman tell me the ribbon simply pushes in to the connector which, of course, it does not. Until you, I struggled and struggled and struggled. Once I read your instructions, I gently pulled up the plastic connector piece, the ribbon went in easily and I snapped it back down and voila! I knew it had to be easy, but someone just needed to give me that one little direction. I could hug you! Everything is now working perfectly. It would be so great if that instruction would be included with the Control Board and/or control panel. It’s not intuitive. I kept wondering if I needed to spread the plastic piece on the board apart but was afraid I’d break it. Never occurred to me to pull it up. It was so easy once I knew that was what needed to happen.
