Not siphoning out softener

Washer Repair
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1

Samsung WF448AAP/XAA We have verified that the machine is level, and that the water paths are clear of any clogs. we have verified the cynolids are working. We have verified that there is enough water pressure. If we take the drawer out we can get the softer to dispense by pouring water in, it then siphons out.

What else can be wrong? :confused:

2

I don’t know Samsung’s but I do know that water has to flow into the dispenser to start the siphoning action. for some reason you’re not getting water at the correct time.

It could be a water valve or an electrical problem .