Not Drying Clothes in One Cycle

Dryer Repair
1

Brand: Whirlpool Dryer
Model Number: WGD72HEDW0
Main Symptom: Not Drying Clothes in One Cycle
What happens & when: Clothes are wet at the end of the cycle

Error Code (if any): Nove
Parts or tests already tried: Clothes are hot
Photos / video link:

Clothes are not dry at the end of the cycle. We purchased the moisture sensor, Part #:
AP6008273 (WP3387223), Qty=1. I installed the part & noticed there were two parts that looked exactly the same. Should I have replaced both? The clothes are still not dry after one cycle. Could there be another problem?

2

That could be the moisture sensor and it is usually recommended to replace both together, but if it seems to be actually running the cycle and not stopping within just a few minutes of start-up then the sensors are probably fine. The thing that usually helps is placing a level on top of the dryer facing front-to-back and raising the front of the dryer by about 1/4-1/2 bubble above level, make sure the side-to-side stays level. This trends the clothes towards the back of the drum and often prevents the cycle from prematurely ending.