Brand: Whirlpool
Model Number:1CWTW4815EW1
Main Symptom: Noise when agitating
What happens & when: noise when agitating, have to run “Drain and Spin” to get all the water out, No noise when spinning. No leaks.
Error Code (if any): none
Parts or tests already tried: none
Photos / video link: none
Hi, check the basket by pushing down on it and then letting go. If the basket bounces several times instead of settling back into place, the suspension rods are worn and will need to be replaced. That would also explain the banging noise you’re hearing during the spin cycle.
The suspension rods are new and the tub doesn’t bang into the case. The noise only happens when it is agitating. It doesn’t make any noise when it spins. The nose sounds like a bearing but if it was, you would think it would make the same noise when it spins. Is it possible that the noise when it agitates is due to a slipping belt and the fact that it doesn’t drain completely is cause by the slipping belt?