No power after self clean; door locked

I was self-cleaning the upper oven of my Whirlpool double wall oven when it completely shut down mid-cycle. No display on panel and door is locked, even after cool down. Circuit breaker ok. Heard there is a thermal fuse somewhere behind the oven, but don’t know how to access it (remove oven from wall?). Also, is there any way in the interim to get the door open so I can get the last numbers of the model number? There appears to be 2 different thermal fuse/thermistor part numbers, depending upon the model. Any help would be greatly appreciated.

You can find the complete instructions how to open the control panel and the oven door in one of previous posts: http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/5314-whirlpool-double-wall-oven-dead-after-self-cleaning-cycle-rbd306pd.html

Post the complete model number and we’ll help you with the right part numbers.

Gene.

[QUOTE=Gene;17767]You can find the complete instructions how to open the control panel and the oven door in one of previous posts: http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/5314-whirlpool-double-wall-oven-dead-after-self-cleaning-cycle-rbd306pd.html

Post the complete model number and we’ll help you with the right part numbers.

Gene.[/QUOTE]
Gene, thanks for the link. Removed the control panel, was able to depress the solenoid to open the door and get the model number (RBD275PDB6). Also checked both the control panel thermal fuse and the thermistor on the rear of the oven for continuity per the schematic located in the control panel cavity and both appear to be blown (no continuity). I will replace both, one of which involves removing the oven, and hopefully I will be up and running. Part numbers are AP3008987 and AP3110028. Thanks again

Keep me updated, please and try not to use the self clean anymore.

Gene.

Gene,
I installed both new fuses and everything now works fine. Verified that they were both blown. Over the ten years I have owned the wall oven, I have self-cleaned it many times with no problems until the last time. Do you still recommend not using the self clean cycle? Is it a “hit or miss” as to whether the fused will blow or not?

It was one of most common problems with these ovens: improper air flow through the top and the back of the oven during self clean, causing overheating.

Whirlpool recommended to replace the whole blower assembly and to install an extra glass in the upper oven door to fix it. This is pretty complicated job with much over a 100 bucks for parts.

You have three options: forget about self clean, try to use self clean and be prepared to replace the fuses again or install the kit, recommended by Whirlpool to fix this problem.

Gene.

Thanks for the info Gene…When the oven overheated, I used an ordinary house fan, blowing into the intake grill under the control panel to cool it down. Do you think that might help during the self clean cycle to increase the air flow? Wouldn’t be a big deal to do since I don’t self clean the oven that often

No, I do not think it’s a good idea. Actually using such fan could make it even worse.

Gene.

OK…I’ll take your advice and stay away from using the clean cycle. thanks for all your help

Hi,
I have the same exact problem mulean had on the same model oven (RBD275PDB6), and I want to order parts to try to fix it.
Mulean mentions that he replaced parts AP3008987 and AP3110028.
Apparently there is another fuse for this oven - AP3133249 - do you suggest that I replace this part as well?
Thanks for any help!

[quote=madtowncookie;242122]Hi,
I have the same exact problem mulean had on the same model oven (RBD275PDB6), and I want to order parts to try to fix it.
Mulean mentions that he replaced parts AP3008987 and AP3110028.
Apparently there is another fuse for this oven - AP3133249 - do you suggest that I replace this part as well?
Thanks for any help![/quote]

This thermal fuse is for the lower oven only.

Gene.

[QUOTE=Gene;242632]This thermal fuse is for the lower oven only.

Gene.[/QUOTE]

Thanks Gene - would you suggest that I order both the parts that mulean replaced (thermostat and fuse) … or just 3110028 for starters?

If the upper oven is not heating and the display is blank, then you need them both. If the problem is just the upper oven not heating, then the thermostat AP6014016

should be enough.

If the display is blank and you do not know if the oven will heat, order both the fuse AP6009404

and the thermostat.

Gene.

We have a single oven whirlpool and had the same problem with the self clean. Electronic controls are dead, door won’t open. Can’t find fuses? If they are inside the door, that doesn;t help us…door is locked.

Aagh!

I have Whirlpool Double wall oven GBD307 which stopped working after self clean cycle. There was no display and the upper door oven door was locked. After reading many posts on internet including at this site, I purchased and replaced both the thermal fuses parts from appliancepartspros - AP3885687 Thermal overload (for upper oven) and AP3110028 Thermal Fuse (for control panel). After changing both the fuse when I turned the circuit breaker… there is burning smell coming from the control panel. Needless to say, there is still no display and door is locked. :mad:
There was no smell coming from control panel with circuit breaker ON before changing the fuses.
Any Pros suggestion is welcome on what could have gone wrong. or how to fix the next issue.

The link above that explains how to open the door no longer works. Can anyone tell me how to do it?

Did you ever get an answer? What did you do?

We have same problem with single Whirlpool wall oven.

We can’t get to any controls/ fuses, etc. because door is locked, and any fix for opening door, does not work: no latch to hook on to.

Thanks,
Sara

[quote=Gene;17867]You can find the complete instructions how to open the control panel and the oven door in one of previous posts: http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/5314-whirlpool-double-wall-oven-dead-after-self-cleaning-cycle-rbd306pd.html

Post the complete model number and we’ll help you with the right part numbers.

Gene.[/quote]

Gene, that link no longer works, thx, Sara[

GE double oven stopped working during self cleaning mode, door locked, nothing on the control panel. Checked power, have power to the control panet. Replaced control panel still nothing Any suggestions?