No cooling in fridge or freezer

Refrigerator & Freezer Repair
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1

Brand:GE
Model Number:CYE22USHESS
Main Symptom:No Cooling
What happens & when:Always

Error Code (if any):105
Parts or tests already tried:Replaced seized fridge evap fan. Still doesn’t cool. Ran many onboard diags and all fans seem to be ok. Condenser fan runs at approx 1400RPM, but getting error 105. Didn’t know if that would prevent ANY cooling. Didn’t want to replace the fan if that’s not the actual cause. The compressor seems to run (I feel it vibrate). The relay diagnostics were run and I can hear it click on and off. So either the condenser fan error 105 being triggered prevents any cooling, or it’s a sealed system issue… I think.
Photos / video link:

2

Test the condenser fan motor to see if there is power coming to it. If there is but the fan is not running then this will be a bad fan motor. This could cause the compressor to overheat and not operate.

3

As I mentioned, the fan IS running. It runs at approximately 1400RPM according the diagnostic I ran. Error code 105 persists which states the fan isn’t running or isn’t reaching the required RPM. I don’t know the normal RPM. Thank you

4

Ok so with the error code popping up but the fan is operating, this would likely be a control board issue.

5

I considered that, but error 105 states not running or not running at proper RPM. The fan spins freely by hand when powered off so I don’t think the fan isn’t spinning correctly, so then the question becomes, why isn’t it reaching the correct RPM, whatever that is. A control board was on my list of considerations.

I figure I have two paths ahead. Pay for a service call and see if they can confirm what the issue is. Retire the fridge. It’s 10 years old.

The control board would be easy to replace, but if that doesn’t fix it, is it returnable?

Thanks

6

Enter the service diagnostic mode and go to the fan test. Check to see if the fan is running at the proper RPM. I am attaching the service manual which will have this information.

31-9250.pdf (5.6 MB)

7

I’ve done test 00-49 already which runs the fan at 75%. My result was 1425RPM which is right in the range. So I’m not sure what would be causing error code 105?

8

So with the fan running at the proper RPM, yet the error code is coming up, this would be a control board issue.

9

is the control board returnable if that doens’t fix the issue?

10

Electronic components are not returnable after install.

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So this part of your website is not applicable? Is it returnable if I don’t install it?

12

The most common problem with fridges is a bad fan motor. Both my fridges take the same motor and fan so I always keep a new set in the garage.

13

I’ve replaced a few of the fans over the years. Usually the issue is ice build up and warm spots… fans fix that. This is NO cooling in either the fridge and freezer. I replaced the main board and the error 105 went away, but still no cooling. I had scheduled a tech to diagnose further. I suspect something in the sealed system and this fridge isn’t worth repairing that. I’ll post a followup.

14

Time for new fridge?

15

I’ve already replaced it. Just trying to fix this one if it’s cost effective.

16

It is returnable if not installed. Here is a link to our returns page which will give all information on it. Cancellations & Returns - AppliancePartsPros.com