My Neptune front loader continually drains water regardless of the cycle (rinse or wash). I read the troubleshooting and it looks like maybe the water sensor or water level. However, I really don’t know. I was reading how to test and am a little lost. Any help is greatly appreciated. Also, it is in the garage and I only have one water line hooked to it, cold. I am only using the the cold settings. Could this also cause the issue?
Thanks, we would really like to start using this one again. We currently have another model in use.
Check the drain hose and see if it is in the drain to far, and that could be the reason why, the water keeps draining out, that drain hose should only be in the drain about 9 inches to a foot. Tom ApplianceEducator.com
Thanks for the reply, actually I found that it did it because I had the drain how on the garage floor. It needed to be higher than the tub. I found that on a general search. It works great and is now in the house…washing.
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