Need help troubleshooting GE Cooktop with misbehaving burner

Brand: GE
Model Number: JS968SK4SS
Main Symptom: Rt Rear Burner & Warming burner not working right
What happens & when: Burner (RR) only lights up on 9-HI (Warm and Lo-8I get nothing)

Code (if any): n/a
Parts or tests already tried: Replaced RR burner and switch
Photos / video link:

I didn’t find any damaged or loose wires and the oven and other burners work properly. If it has a new burner (RR) and switch, what else could it be? Warming burner appears fine and no replacement’s (new) available.

Hi Tjdewein,

If you’ve already replaced the burner and the switch and it’s still not working properly, I’d suspect a wiring issue. It’s also possible that the wires are connected to the wrong terminals. GE and Whirlpool have been known to change the wiring locations on some replacement burners, so it’s worth double-checking that each wire is connected to the correct terminal according to the wiring diagram.Carefully inspect the wiringwhile verifying that the wires are in the proper locations.

serviceandwiringsheet-106.58509800 (1).pdf (447.2 KB)

Thanks for your suggestion! The link provided appears to be for a compressor. Do you have one for Cooktop Model# JS968SK4SS?

JS968SOK1SS 31-14152-Mini-Manual-5060.pdf (555.5 KB)

sorry about that clicked on the wrong pdf

No worries. I’ll give it a try. Thanks!