Need help setting personality code for replacement user interface control board on GE Washer (GTW685BSL0WS)

gcampbell · March 10, 2026, 7:16pm

Please make sure to click on General above and select the correct appliance type first.

Brand: GE
Model Number: GTW685BSL0WS
Main Symptom: Cannot enter personality code after replacing User Interface Control Board
What happens & when: After replacing the User Interface Control Board (P/N WH22X35757) I plugged in the washer and all lights started to flash as expected. I pressed and held the start button for several seconds, then released the button. Everything went blank. After I could not get the machine to respond. I need to know both the personality code, and how to get it input.

Error Code (if any):
Parts or tests already tried:
Photos / video link:

Ed_C_APP_Team · March 10, 2026, 8:51pm

With the unit not allowing you to program the board, it sounds like a there could be a communication issue. Double check all connections to make sure that there are no loose or damaged wires. If this is not the case then you may have received a faulty board.

gcampbell · March 10, 2026, 9:34pm

Thank you for the input. I have checked all connections and there was no change. I reinstalled the old board and the washing machine works.
How do I return the board?

gcampbell · April 7, 2026, 2:55pm

I returned the first board to Appliancepros.com and received a new board.

I just installed the new board and have the same problem:

 1. Plug in the washing machine and all lights flash.
 2. Press the On/Off button and release, and lights stop flashing.
 3. Press On/Off button, and nothing happens, machine is dark with no response.

After our previous discussion, I checked all of the connections with no issues seen.

What do I do now?

WilliamM_APP_Team · April 8, 2026, 4:46pm

To program the control, the start button would need to be briefly pressed as soon as the power cord is plugged in. The start button would then be briefly pressed to change to the next personality code. Pressing and holding the start button will instruct the control to exit the programming mode/save a program that is selected based on what the instructions are showing. Pressing the on/off button would not be used for the programming selection. From what I am finding, the personality for the model GTW685BSL0WS would be personality 7.