I have a 2004 GE Monogram zisw420dmc refer. There are often small drips on the floor under the lower left and right corners of the freezer door. The fiberboard and stainless door cover have become damaged by water. The door underneath is rusty in areas. Last year I had service replace the ice door solenoid that had become rusty and sticky. When I pulled the refer out of its cabinet hole, the back was wet and rusty on the freezer side, and the wall behind this area has mold. Internet search offered that the drain hole in the freezer may be clogged, and take off the back and clip the hose and run a wire up into it and to the coils. I think this must be for another model because I don’t see a drain hole, or rear access, and my coil is on top. Please help. Curt
Hi Curt- I also own one of those sweating leaking Monogram models. Let me tell you that GE knows this design is faulty. This is why they spent billions on redesign and reconfiguration of this high end model in 2011. I have had not one, but 2 GE Monograms sweat into the cabinet area in which it is enclosed and I too have BLACK MOLD< Both times. GE has admitted liability for these known defects. The problem is the insulation, or lack of insulation in the box which caused the coolant to transfer to the outside and makes it drip unchecked for years. This allows the mold to grow and pollute your home and make you sick. WE currently are fighting it out with GE for the damage caused when this mold went air borne and contaminated my entire house with mold spores that can kill you. Have your air tested to be sure of whats going on. Dont let GE tell you their lies. They will do everything they can to minimize the mold. They have told me to just wash it off because its just surface mold when the certified mold specialist says his testing shows the drywall is saturated and must be removed. The contamination in my home from 12 years of this dripping will cost 20,000$ to clean up and GE says they will not pay for this. We are living in a hotel until we get our home cleaned up from these invisible spores that threaten our health. Call me at 224-688-4923 to talk more about this and a possible class action lawsuit against GE for selling us hazardous products. PLEASE take the mold issue very serious. Call Mr Bower at GE 502-452-4205 and ask him what he will do to help you. Tell him Laura sent you.:mad:
Please be aware that this high end line is known by GE t have leaking.condensation problems. I have had 2 Monograms sweat into the drywall and cause mold to grow. First one leaked 10 years the replacement leaked for 2 years. Air testing showed the house is contaminated with harmful mold spores that spread airborne. :eek: GE accepts liability for the mold on the wall but will not help us decontaminate our home. We have been living in a hotel. Please remove your Monogram and check the wall/cabinets surrounding it. The unchecked water source causes TOXIC MOLD to grow. This is a hazardous refrigerator. Contact me for more about what happened in my home. You will not believe it.