I have a neptune mah5500bww front load washer. Im getting an FL error code, which means the door won latch. I turned the washer on and off pre the owners manual and that did not fix it. I can here the door trying to latch put the error code returns after a few seconds. It did this mid cycle. Is this a board problem or a latch switch problem.
Difficult to say, but here is a link to a service manual for your model. The 5500B is discussed at the back.
Try to test the door lock, but you may end up having to replace each part to get a good diagnosis.
I replace far more door locks on these neptunes then I do control board for this problem, but that has just been my personal experience with them.
[QUOTE=ApplianceJunk;611252]I replace far more door locks on these neptunes then I do control board for this problem, but that has just been my personal experience with them.[/QUOTE]
I have the same problem as the thread starter. Have already replaced the door latch assembly, and the unit worked for a while. Problem has returned, although the door is easier to close than before. The door lock loop appears to be OK, and I suspect the motherboard. How do I troubleshoot that?
Note: This Neptune is model MAH5500BWW and thanks for any advice.
[QUOTE=duke098;609504]I have a neptune mah5500bww front load washer. Im getting an FL error code, which means the door won latch. I turned the washer on and off pre the owners manual and that did not fix it. I can here the door trying to latch put the error code returns after a few seconds. It did this mid cycle. Is this a board problem or a latch switch problem.[/QUOTE]
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