my normal wash button and my start cancel botton won’t work .. so i can’t start my load.is the problem in my control panel or the control board?
A model number may help others help you.
It could be either the control board of the control panel, a model number may let someone look up the wiring diagram so that you can check the control panel which should better your odds of getting the correct part.
You could try the following.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.