Maytag commercial washer problem

Washer Repair
1

Brand:maytag
Model Number:mvwp576kw
Main Symptom:
What happens & when:

Had maytag washer repaired. New splutch kit, actuator and capacitor. Put in small load.

  1. fill light on, washer filled with water
  2. soak/wash light on. (10 mins+) washing never occurred, agitator not moving.
  3. water drained
  4. did not spin

Any help or advice appreciated.

2

I also was able to put it in service mode/self test mode where it will go through a series of cycle tests. 1. cold water fill (60 secs) 2. hot water fill (10 secs) 3. agitate (5-15 secs) but won’t agitate. Then just cancelled to test.

3

Does it sound like the motor is running or trying to run, humming or buzzing noises, when the agitation should be activated?

4

I can’t recall hearing any humming/buzzing. There were a couple of ‘click’ sounds like the splutch/acutator was was engaging, but then just drains the water. When it is supposed to wash/agitate (soak/wash light on), should the lid lock activate (red lid lock). Or does the lid lock only when it drains/spin.

5

You should be able to test the lock in service mode. With no motor movement I’d suspect the motor or the motor relay. If you can access the control board I would make some resistance checks. At the control board you’ll be looking for a connector with 7-pins , 6-wires, Brown, White w/ Blue tracer, Light Blue, White or Black w/ Yellow tracer, an empty spot, Red, and Orange wires.

Unplug the washer, disconnect that from the board. Take a resistance reading on the red and orange wires of the harness, should be about 7-12Ω. If that reads open then you most likely have a failed drive motor W11222082. If that reads in range then you most likely have a failed motor relay W11384790.

https://www.appliancepartspros.com/whirlpool-motor-drve-w11222082-ap6329145.html

https://www.appliancepartspros.com/whirlpool-relay-w11384790-ap6893321.html