MAV5000AWW machine washer, does not agitate, but does spin

Washer Repair
,
1

Please make sure to click on General above and select the correct appliance type first.

Brand: Maytag
Model Number: MAV5000AWW
Main Symptom: does not agitate, but does spin
What happens & when: Agitator stopped working. I could hear a clicking sound when it was trying to move. I was able to drain and spin to empty the tub.

Error Code (if any):
Parts or tests already tried: I took off the agitator and it looks to be in good condition where it attaches to the main shaft. No wear marks on the rib. I cannot seem to take part the 2 pieces of the agitator to see if there is a broken cog assembly inside.

I then tipped over the machine, removed the belt which is in perfect condition as it was replaced a year ago. I moved the center shaft in counter clockwise direction and could see the shaft on the inside of the tub moving. The tub and shaft move in unison, IE: the shaft did not move independently of the tub.

What should I look at next? What would cause the clicking sound? I

Photos / video link:

2

Is the top half of the agitator able to rotate clockwise and counter-clockwise without catching? If it can, the issue is going to lie with the agitator itself. WP22004042 Agitator Assembly | Genuine Whirlpool OEM In Stock

3

The agitator movs freely counter clockwise. It does not move in the clockwise direction. It does not seem to be the agitator itself.

4

what would make the clicking sound?

5

The only other place that could cause that noise during agitation and not cause it during a spin would be the transmission itself. Unfortunately, it looks like the transmission has been discontinued by the manufacturer. 35-6615 Ht Trans S | Genuine Whirlpool OEM In Stock