Please make sure to click on General above and select the correct appliance type first.
Brand: LG
Model Number: LDE4413ST
Main Symptom: UltraHeat Burner not turning on
What happens & when: Neither element comes on. Here a click when turning a knob
Error Code (if any):
Parts or tests already tried:
Photos / video link:
Thanks for the information! Since neither heating ring on the UltraHeat burner is working on your LG LDE4413ST, but you hear a clicking sound when turning the knob, we can narrow down a few possibilities.
The clicking tells us something is responding when you turn the knob, but it doesn’t necessarily mean power is reaching the heating element.
The most likely causes are a failed surface heating element, a faulty burner control switch, or a wiring connection issue.
Before ordering any parts, I’d like to check a couple of things.
1. Do all the other surface burners work normally? This will help us determine whether the problem is isolated to the UltraHeat burner.
2. Does the hot surface indicator light come on when you turn on the UltraHeat burner, even though neither heating ring gets hot?
3. Did both heating rings stop working at the same time, or did one stop heating before the other?
If you’re comfortable using a multimeter, we can also check the resistance of both heating rings. That will help us determine whether the element itself has failed before moving on to the burner control switch.
Safety note: Be sure to disconnect power to the range before accessing the burner or checking resistance. This appliance uses 240 volts, so we don’t want to perform any live electrical tests unless absolutely necessary.