KitchenAid toploader washer will not spin water. I can hear motor running, but nothing moving. Drains fine.
Does it agitate? If it doesnt spin or agitate then it could be the coupler located inbetween the motor and gearcase.
Matt,
Thanks for the advise…that is the problem
Sherry
How do we remove the back panel:eek:
I had the same problem, motor running but washer wouldn’t spin. I Replaced the coupler, but still the same problem. It goes through the spin cycle but will only spin if there is no clothes in the washer or if I lift the lid in the cycle and rotate the agitator a bit and close the lid. Then it spins and completes the cycle. It does this on every setting of the control panel. Is there a “heavy load” sensor or something that keeps it from spinning when there are wet clothes/weight in the tub.