Kitchenaid Superba ice maker not dumping ice

Refrigerator & Freezer Repair
1

Gene,

We have a KItchen Aid KSRP25FNBL00 That the ice is not working on. The tray fills with water however then the tray never dumps itself into the storage bin. Any ideas???

Thank you!!

2

Most likely the problem is a bad ice maker.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KSRP25FNBL00 Refrigerator | AppliancePartsPros.com

Gene.

3

gene,

Thanks for the response!! Is there a way to troubleshoot this and find out if it is fir sure the ice maker unit and not a relay or the optics?

Thank you again!!!

4

Open the freezer door. Close the flapper on the left side to clear the optic beam and watch the LED on the right side. If it stays on, there is nothing wrong with the optics.

Gene.

5

I did as you suggested and if I close the flapper the led stays on, and if I cover the beam the led flashes…
So if the ice maker unit the only other thing it can be?

Thanks again!!!

6

James,

I understand your point. The ice maker is expensive, but there is nothing else left.

Gene.

7

So there is nothing else in the “loop” that can be causing this issue other than the ice maker unit, am I correct?
Is replacement of the unit difficult??
Thanks again!!!

8

The instructions are attached to the reply.

Gene.
In-door ice system - Removing the ice maker.pdf (304.8 KB)

9

Thanks so much for your help!! I will order the ice maker kit and see if that fixes it!!

10

You are welcome. Keep us posted.

Gene.

11

i have the same problem and i would like to know if that work?