Kitchenaid Microwave No Power

Dear friends,

This Kitchenaid microwave hood with fan has the appearance of not being plugged in. There is absolutely no power as if the wall outlet is dead - which it is not. This sympton of no power appeared after someone slammed the door in anger - IE very hard. Microwave just went dead - no lights, fan, keypad power -nothing. Im assuming it has got to be the power supply or a fuse ?

Previously (after I bought it ) it had an intermittant power problem where I would turn it on and the Magnetron would not run ( IE no heating, fan would run , but light would be on, keypad worked and turntable would turn. These symptoms disappeared and it worked fine for a year or so until this issue.

Any ideas what to check ? I looked on line & noticed that the power supply comprises a transformer and some capacitors ..anything particularly susceptible to shock ?

Hi Joe,

I have the same problem as you have mentioned. I shut the door or slammed the door one day, and there is nothing working on the microwave.

Were you able to resolve your issue ?..

I read in several articles that the door locks would be the ones that needs to be replaced.

But I thought i will check with you before ordering the replacement parts.

Have you had any luck or could you please let me know what you did to fix the issue ?

Look forward to your response.

Thanks,
Joe.