KitchenAid KSCS25FTSS02 Ice Maker

Refrigerator & Freezer Repair
1

Brand: KitchenAid
Model Number: KSCS25FTSS02
Main Symptom: No power at ice maker with door closed.
What happens & when: When we noticed the problem, the ejectors were at the 10 o’clock position with some half melted/refrozen ice stuck on the tips.

Error Code (if any): No codes
Parts or tests already tried: Per one of your videos, I checked the ohm load across the various test terminals on the ice maker. All are within acceptable range.*

Tested the emitter and receiver beam/LED. LED indicates the boards are working as expected.

I checked for voltage at the pigtail/plug that exits the interior wall of freezer (green, tan, black, white). The bl/wt & wt wires have no voltage with the door closed or open.

Water outlet that fills the ice maker is not frozen at the exit point. I will remove hose from the back and blow through it to test for further blockage next. No blockages.

I have not checked the resistance of the valves yet. That is my next step. The water valve solenoids have continuity when unplugged.

*I went back to the control module (removed). The motor has continuity. The ejectors are at the 5 o’clock position in stead of 2 o’clock like the inside of the cover says. Bad control module??
Photos / video link:

Thank you in advance for any help you may provide.

Wayne

2

Wayno2go, when testing the ice maker wires for voltage, did the emitter and receiver have clear line of sight? Since there was not voltage, it may be worth using a Q-tip to clean the lenses of any fog that may prevent line of sight from occurring. If the emitter and receiver do have clear line of sight and there is no voltage reaching the ice maker, is there 120 Volts AC reaching the receiver board when testing from the blue wire with yellow stripe to the white wire?

3

I cleaned the lenses with a Q-tip.

Breaker off, jumped “T &H”, breaker on. It appears the motor was trying to advance the ejectors but the wheel on the control module was not turning. I could put slight pressure on the wheel and it would advance. When I removed pressure, it stopped. The tray was heating up so it does have power

I have ordered a new control module.

Thank you very much for your guidance. I’ll respond with an update after installing the new module.

4

Replaced the control module, and we now have ice.

:slightly_smiling_face: