Kitchen Aid Superba Washer

Have replaced coupling on Washer. machine works great and goes through all cycles, discharges all water and the water pump is fine. Electric motor spins freely.

However, when machine goes to Agitate, makes a “clunking sound” …
Could this be transmission??

Please advise - Thanks!

Very likely the problem is a bad transmission.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KAWS850GT1 | AppliancePartsPros.com

Gene.

Thank you so much for your input. Do you think we should try the agitator repair kit first as it is cost effective??

We just wanted you to know that Washer Fix, our name, is not to indicate we are appliance fix it people… the only appliance we are fixing is our own and we are definitely having problems…

Please let us know what to do.. HELP!!