I have a Kitchen Aid down draft vent system (Model#: KIRD861HSS-0 and serial # FJM0611718). The unit is about 6 years old.
Recently I have lifted the hood to clean the filters. I have re-installed the filters in the vent after cleaning them and then pushed the button on the right hand side of the vent to make the vent go down. The vent moved down and sat in position (sat in line with the cooking range). Unfortunately the vent appears to be permanently stuck there. I am not able to raise the vent again by pushing the button on the top of the vent. When I press the button, neither the mechanism that raises the vent nor the suction motor is working. It appears that there is no power supply to the suction motor and the raising mechanism.
I would like to know if the problem is due to something I did while cleaning and re-installing the filters or due to something else. Any suggestions to make the vent system work again would be greatly appreciated.
R. Parachuru