I have a Kitchen Aid Pro Line series electric range. Yesterday I discovered the oven does not go off when I press the off button on the keypad. I had to turn it off by setting the duration cook for one minute. all other buttons work and beep when I touch them . the off button does not beep or do anything. i turned off the main breaker and left the power off for 30 minutes. that did not help. Surface burners work fine. all other oven set functions work fine I just cant turn of the oven system using the off button. Thx for yr help
SER xt 2309341
[quote=million99;266071]I have a Kitchen Aid Pro Line series electric range. Yesterday I discovered the oven does not go off when I press the off button on the keypad. I had to turn it off by setting the duration cook for one minute. all other buttons work and beep when I touch them . the off button does not beep or do anything. i turned off the main breaker and left the power off for 30 minutes. that did not help. Surface burners work fine. all other oven set functions work fine I just cant turn of the oven system using the off button. Thx for yr help
SER xt 2309341[/quote]
Million,
Did you ever notice or have and F2- or F6- code in the display ?
All indications are that you have a loose connection from the touchpad to the control board or a bad touchpad assembly.
Something you can try first:
Turn off power to the range
Access the control board assembly.
Disconnect the touchpad ribbon from the control board.
Clean the end of the ribbon with rubbing alcohol,as well as the connector on the control board, re insert and make sure it seated down into the ribbon connector on the control board, and test the buttons again.
(see below)
[LEFT]To remove the electronic oven control
FONT=Arial-BoldMT assembly on freestanding models:[/FONT]
a) Open the oven door, and remove the
screws from the bottom of the control
panel (see the photo in step 3b).
b) Remove the two cooktop trim screws.
c) Slide the cooktop trim back to expose
the end cap screw, and remove the
screws (1 on each side).
d) Perform steps 3c, 3d, and 3e on page[/LEFT]
4-2 to remove the EOC assembly
[LEFT]To remove the user interface:
a) Remove the electronic oven control
assembly (see steps 3 or 4).
b) Remove the four machine screws from
the EOC mounting brackets, and remove[/LEFT]
the user interface and its bracket.
If cleaning and checking the touchpad ribbon and connector does not solve your problem, you’ll need a touchpad assembly.
(see below / click on number)
Good Luck,
I noticed a code in the display at power up but was not fast enough to copy it. will copy it next time I power off. Thanks
Thanks Joe. Just powered down and on again just noticed some codes.
there was 06 in red in the middle of the display and
AM71 u175 eekeo 068 at the bottom of the display in green. If this means anything please let me know. otherwise I’ll start to disconnect and clean the connections as you suggested. Thanks again
cc.
Thanks Joe just powered off and on again . I noticed the following codes
06 in red , in the middle of the display and
AM 71 U 175 eekeo 068 in green at the bottom of the display. If this means anything to you please let me know.
I will go ahead and clean the connectors as you recommended.
Thanks
cc.
[quote=million99;266130]Thanks Joe just powered off and on again . I noticed the following codes
06 in red , in the middle of the display and
AM 71 U 175 eekeo 068 in green at the bottom of the display. If this means anything to you please let me know.
I will go ahead and clean the connectors as you recommended.
Thanks
cc.[/quote]
Million,
No, those codes are engineering codes. Not what we’re looking for.
Well,
Go ahead and clean that ribbon and connector, and let’s hope that’s it.
Good luck,
thanks hope so too
You’re Welcome,
Fingers crossed
To fill in on Joe’s instructions on how to disassemble the oven in order to access the control panel, I think there is a step missing between a & b. Specifically, I had to remove the two oven side panels in order to access the cook top trim and the last two hidden screws that allow you to remove the control panel. My model number is a KERA807PSS00, though I would guess this would be the same for any KitchenAid model with the front control panel.
I’m quite disappointed that the EOC has not been recalled yet because I, too, had my off button stop working and had to throw my breaker in order to get it to shut off. In looking around the net for a solution to my problem, this seems like a common problem.
Although the process was more time consuming than I would have preferred, taking the greater part of an hour for me to disassemble and about the same to reassemble, it was do-able for the average homeowner such as myself. I only needed a phillips head screwdriver, though having my drill with the phillips head attachment helped in a few spots.
[quote=oven_guy;502356]To fill in on Joe’s instructions on how to disassemble the oven in order to access the control panel, I think there is a step missing between a & b. Specifically, I had to remove the two oven side panels in order to access the cook top trim and the last two hidden screws that allow you to remove the control panel. My model number is a KERA807PSS00, though I would guess this would be the same for any KitchenAid model with the front control panel.
I’m quite disappointed that the EOC has not been recalled yet because I, too, had my off button stop working and had to throw my breaker in order to get it to shut off. In looking around the net for a solution to my problem, this seems like a common problem.
Although the process was more time consuming than I would have preferred, taking the greater part of an hour for me to disassemble and about the same to reassemble, it was do-able for the average homeowner such as myself. I only needed a phillips head screwdriver, though having my drill with the phillips head attachment helped in a few spots.[/quote]
Ovenguy,
Thanks for the update and information.
So, you’re up and running, and all is well.
Thanks Again,
I have a KitchenAid Model KERA807PSS01.
One day when using my oven it would not turn off and I had to flip the breaker to turn it off. Eventually the oven stopped working all together. the touchpad wouldn’t do anything. The stove stop still works and always has. I replaced the touchpad assembly and after doing so the oven would turn on (sort off), the temperature setting would show, the fan would turn on but it wouldn’t heat up. I also tried pressing the self clean button and it would beep telling me to close the door but the door was closed. When I flip the breaker and it turns back on the first thing it shows just as in the thread below is the numbers 06 in red and below that in aqua color AM71 UI75 EEKEO-068.
I don’t know if its a temperature sensor, or the latch motor/circuit is bad, or the control panel is bad? Please Help.
I’ve already changed one part and it didn’t solve the problem and prefer not ending up changing multiple parts to find the one that is bad and end up spending $1,000 in parts when I could have saved myself the headaches and just bought a new stove from the beginning. I’m hoping someone has encountered this same problem and found a solution and know which part is the culprit.
Again please help and thank you
I have a KitchenAid Model KERA807PSS01.
One day when using my oven it would not turn off and I had to flip the breaker to turn it off. Eventually the oven stopped working all together. the touchpad wouldn’t do anything. The stove stop still works and always has. I replaced the touchpad assembly and after doing so the oven would turn on (sort off), the temperature setting would show, the fan would turn on but it wouldn’t heat up. I also tried pressing the self clean button and it would beep telling me to close the door but the door was closed. When I flip the breaker and it turns back on the first thing it shows just as in the thread below is the numbers 06 in red and below that in aqua color AM71 UI75 EEKEO-068.
I don’t know if its a temperature sensor, or the latch motor/circuit is bad, or the control panel is bad? Please Help.
I’ve already changed one part and it didn’t solve the problem and prefer not ending up changing multiple parts to find the one that is bad and end up spending $1,000 in parts when I could have saved myself the headaches and just bought a new stove from the beginning. I’m hoping someone has encountered this same problem and found a solution and know which part is the culprit.
Again please help and thank you
[quote=jmayarch1;813847]I have a KitchenAid Model KERA807PSS01.
One day when using my oven it would not turn off and I had to flip the breaker to turn it off. Eventually the oven stopped working all together. the touchpad wouldn’t do anything. The stove stop still works and always has. I replaced the touchpad assembly and after doing so the oven would turn on (sort off), the temperature setting would show, the fan would turn on but it wouldn’t heat up. I also tried pressing the self clean button and it would beep telling me to close the door but the door was closed. When I flip the breaker and it turns back on the first thing it shows just as in the thread below is the numbers 06 in red and below that in aqua color AM71 UI75 EEKEO-068.
I don’t know if its a temperature sensor, or the latch motor/circuit is bad, or the control panel is bad? Please Help.
I’ve already changed one part and it didn’t solve the problem and prefer not ending up changing multiple parts to find the one that is bad and end up spending $1,000 in parts when I could have saved myself the headaches and just bought a new stove from the beginning. I’m hoping someone has encountered this same problem and found a solution and know which part is the culprit.
Again please help and thank you[/quote]
jmayarch1, As in the previous posts, the 06 and AM71 UI75 EEKEO-068 are revision and engineering codes programmed into the control at the time of manufacturing, they don’t have anything to do with the operation of the oven.
Since you’ve replaced the keypad assembly, and you didn’t mention any failure or error codes in the display, your most likely issue is the control board.
You will want to check the P2 connector which attaches to the control board and is routed over to and attaches at the power relay board P2 connector.
There’s a communication error and it’s most likely the control board.
Oven guy,
You you don’t say what you actually did. I’m having the same problem. Did the Contacts just need cleaning, or did you have to install the new part?
How did you clean the connector? I don’t want to just pour alcohol on either end. Thanks
Andrew